How do families with kids talk with Alexa devices?
TL; DR Families work together to interact with their Alexa devices (this is good for the family). This type of interaction is not like how humans Read More…
Does Alexa properly hear medication names? And with accents?
TL; DR Alexa recognizes 58% of brand medication names, but only 45% when spoken with a foreign accent. Alexa recognizes 46% of generic medicationRead More…
Can people die because they used Alexa?
TL; DR Using conversational interfaces (CI) can lead to inappropriate, and potentially lethal, medical advice. Siri gave the most potentially deadRead More…
Why do people use Alexa devices?
TL; DR People use Alexa because: It’s a useful and convenient way to get information.They want to feel and appear tech savvy.They want some socRead More…
Do people give the same number of stars for Alexa skill ratings and reviews?
Ever since our reviews deep dive, we wondered whether people tended to leave better scores for rating or reviews. We figured that 5 ☆ ratings woulRead More…
Do people know when they are using third party Alexa skills?
TL; DR ???? Many people are unaware that Alexa skills can be developed by third parties. ???? Even when informed that Alexa skills can be developRead More…
Why doesn’t the Australian skill marketplace have nearly as many skills as the US? (January 2020)
We noticed something strange in this recently article on total Alexa skills by country: There are 3 times as many skills in the US skill marketplace Read More…
How do kids ask for information from their voice interfaces?
TL; DR: Kids prefer their voice interface to have a personality over ones that refer to them by name. There is no difference for adults between thRead More…
How to pick the best invocation name for your Alexa skill
After releasing the skill Beyonce’s Assistant, we got feedback that before enabling the skill, Alexa would say “Hmm, I have a few skills that can helRead More…
Getting serious about data analysis for voice decision-making: Notes on the Voicebot, Voices.com, and Pulse Labs’ study
Good data is important in decision-making but good interpretation of data is essential. Last November, Voicebot released their report What Consumers Read More…